Resume
Career Journey
Where I've been and what I've built along the way. Plus where I'm going next.
What I'm After
I'm looking for a role where I can put my technical skills to use. Web development, data management, and systems thinking are what I bring. Add the operations experience from years of client-facing work on top of that. Full-stack development, data operations, product coordination, or technical management. If it involves building or improving how things work, I'm interested.
Where I've Worked
Freelance Web Developer
- Build custom websites and web apps for small businesses and personal brands, handling everything from mockup to production deploy.
- Handle responsive design and performance optimization across the full project lifecycle: requirements, build, launch, maintenance.
Customer Service Agent
- Process customer orders, handle transaction issues, and coordinate between drivers, merchants, and support teams in real time.
- Resolve high-volume escalations while maintaining service quality under pressure.
Remote Data Entry Specialist
- Managed confidential client records, tax documentation, and database organization with strict accuracy requirements.
- Ensured compliance with data privacy standards while processing high-volume form entries.
Data Entry Specialist
- Built and maintained Shopify product listings, managed inventory data, and ensured consistent product information across an e-commerce catalog.
Education
Bachelor of Science in Computer Engineering
Skills
Jyvee Pundan
Cauayan City, Isabela, Philippines | +63 951 601 9644 | jyveepundan01@gmail.com | linkedin.com/in/jyvee-pundan-5b04b9281/
CAREER OBJECTIVE
Transitioning into full stack web development, drawing on my background in computer engineering and data operations alongside customer service. Looking to build modern web applications and keep learning as I go. Also open to data entry, operations coordination, product lead, and managerial roles where I can contribute reliable work.
WORK EXPERIENCE
- Build and maintain custom websites and web applications for small businesses and personal brands.
- Implement responsive designs, optimize performance, and manage end-to-end project delivery from requirements gathering to deployment.
- Handle customer orders, transaction processing, and customer support while ensuring efficient service.
- Coordinate between customers, drivers, and merchants to resolve issues in real time.
- Managed client records, data entry, form processing, and database organization while maintaining confidentiality and accuracy.
- Created and maintained Shopify product listings and managed product information for an e-commerce operation.
SKILLS
- HTML5 & CSS3, JavaScript, React, Node.js, Python
- SQL & Database Design, Git & Version Control
- Responsive Design, REST APIs, Shopify Administration
- Data Entry & Management, Microsoft Office Suite
- Technical Documentation, Research & Analysis
- Problem Solving, Project Coordination, Customer Relations
- Workflow Automation, Social Media Management